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Privacy Policy

We take your privacy seriously at Fair Go Casino, and we want you to understand how we collect, use, store, and protect your personal information. This Privacy Policy explains our practices in simple terms, so you can feel confident using our platform.

Purpose of the Privacy Policy

This policy is designed to inform you about your data rights and how we handle your personal information. By using our site and services, you agree to these practices as outlined below.

Scope of Application

This Privacy Policy applies to all users who use our online services, including those who play games, deposit funds, or interact with our customer support team. Use of our platform implies agreement to this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We take your consent seriously and want to ensure that you understand how we handle your personal information.

Data We Collect

  • Personal Information:
    • name
    • email address
    • date of birth
    • address
  • Account Info:
    • username
    • password
    • payment details
  • Technical Data:
    • device information
    • IP address
    • browser type
    • cookies
  • Usage Data:
    • site activity
    • login logs
    • game interactions

How We Use Your Data

We use your data for several purposes, including:

  • Creating and managing accounts
  • Processing deposits and withdrawals
  • Providing customer support
  • Bonus eligibility and responsible gambling monitoringImproving the site and personalizing the user experience
  • Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small files stored on your device to help us remember you and improve your experience. We use different types of cookies:

  • Essential cookies: These allow you to log in, deposit funds, and access certain features.
  • Analytics cookies: These help us understand how users interact with our site and make improvements.
  • Marketing cookies: These enable us to deliver targeted promotions and offers.

You can manage or disable cookies by adjusting your browser settings. Keep in mind that disabling essential cookies may limit your ability to use some features on our platform.

Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual necessity (e.g., creating an account, making a deposit)
  • Legal obligations (e.g., anti-money laundering regulations)
  • Legitimate interests (e.g., improving user experience, protecting against fraud)

Data Sharing and Disclosure

We may share your data with third-party service providers, such as payment processors or gaming software companies. We do not sell personal data but may disclose it where legally required.

Data Storage and Retention

We store personal data for as long as necessary to fulfill the purposes outlined above. We use secure storage practices, including encryption and access controls, to protect your data.

Security Measures

To ensure the security of your data, we implement various measures:

  • SSL encryption to safeguard online transactions
  • Access controls and authentication processes to limit unauthorized acces
  • Monitoring systems to detect potential security breaches

Your Rights

You have several rights under data protection laws, including:

  • Access, update, or delete your data
  • Withdraw consent or object to processing
  • Contact us to exercise these rights

International Data Transfers

We may transfer personal data outside the user's country or EEA. To ensure the security of this data, we implement safeguards such as Standard Contractual Clauses.

Third-Party Services

External links or services have their own privacy policies. We are not responsible for external content and encourage you to review these policies before interacting with third-party sites or services.

Policy Updates

We reserve the right to update our Privacy Policy from time to time. If we make significant changes, we will notify users by email or through in-platform notifications. Continued use of our platform means acceptance of updated terms.